1. Information We Collect
We may collect personal and non-personal information when you interact with NWM Creative Works, including:
- Name, email address, phone number, and business or church name
- Billing, booking, and payment-related details
- Information submitted through contact forms, quote requests, consultations, chatbot interactions, and support inquiries
- Website usage data such as browser type, device type, IP address, pages visited, and interaction activity
- Files, photos, videos, or project details you voluntarily upload or send to us
2. How We Use Your Information
We use collected information to operate and improve our business, communicate with you, and deliver requested services.
- Respond to inquiries, support requests, and quote submissions
- Schedule consultations, appointments, and service visits
- Process payments, invoices, and service transactions
- Send project updates, confirmations, reminders, and client communications
- Improve website performance, user experience, and internal operations
- Provide promotional or marketing communications where legally permitted
3. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers and platforms that help us operate our business, including booking systems, payment processors, CRM platforms, analytics providers, communication tools, hosting providers, and automation tools.
We may also disclose information if required by law, to protect our legal rights, or to investigate fraud, abuse, or security concerns.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to understand user behavior, improve performance, and support advertising or retargeting efforts.
You may control cookies through your browser settings, but disabling them may affect how parts of the site function.
5. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your information. That said, no online transmission or storage system is guaranteed to be fully secure, so we cannot promise absolute security.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Opt out of promotional communications
- Request limitations on certain processing activities
To opt out of marketing emails, use the unsubscribe link where provided. To request changes or deletion, contact us using the information below.
7. Third-Party Services and Links
Our website and services may include links to third-party platforms, forms, payment providers, embedded tools, and booking systems. We are not responsible for the privacy practices, content, or security of third-party services.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website without appropriate consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or service offerings. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
NWM Creative Works
Email: info@nwmcreativeworks.com
Phone: 904.293.4426
Website: www.nwmcreativeworks.com